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Real people, real answers. Our team responds to every message within 1–2 business days. For urgent order queries, email is fastest.
Write to us
Send us a message at any time. We read every email and respond within 1–2 business days. Please include your order number if your query is order-related, since it helps us get to you faster.
Customer support
info@fitizenjeans.com
We read every email and respond within 1–2 business days. Include your order number for order-related queries. Off-hours messages are answered the next working day.
info@fitizenjeans.comCall us
Prefer to speak directly? Call our team during US business hours. Have your order number ready for order-related queries.
US customer line
+1 740 272-5703
Available Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET). We aim to answer every call. If we miss you, leave a voicemail and we’ll call back within one business day.
+1 740 272-5703Chat with us on Messenger
Prefer faster replies? Message us directly on Facebook Messenger. Our team monitors Messenger during support hours and typically responds within minutes.
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No app installation needed if you have Facebook on your device. The chat opens in a new window on desktop, or in the Messenger app on mobile.
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Fill out the form below and we’ll get back to you within 1–2 business days. The more detail you include, the faster we can help. For order queries, always include your order number.
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Follow us for new arrivals, style content, and behind-the-scenes looks at what we’re building. For order-related questions, email is always fastest.
Company information
Fitizen is operated by 2T E-Business LLC, registered in the United States. All commercial operations, billing, and customer relations are handled directly by our team.
Legal entity & operator
2T E-Business LLC
Trading as Fitizen
606 Vang Ct
Boiling Springs, SC 29316
United States
Tel: +1 740 272-5703