Terms of Service
Who We Are
Fitizen is an e-commerce brand specialising in muscle-fit clothing sold through our website at fitizenjeans.com. We are operated by 2T E-Business LLC, a company registered in the United States.
Legal entity
2T E-Business LLC
606 Vang Ct
Boiling Springs, SC 29316
United States
Tel: +1 740 272-5703 · info@fitizenjeans.com
About these terms
These Terms of Service apply to all visitors, users, and customers of fitizenjeans.com. They govern your access to and use of our website, as well as any purchase you make through it. Please read them carefully before using our site.
Acceptance of Terms
By accessing or using our website, browsing our products, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws.
✓ Constitutes acceptance
Browsing or using any page of fitizenjeans.com
Creating an account or registering
Placing an order or completing a purchase
Continued use after terms are updated
✗ If you do not agree
Do not access or use our website
Do not create an account or place an order
Contact us at info@fitizenjeans.com if you have questions before proceeding
Right to update these terms
We reserve the right to modify these Terms of Service at any time. When we do, we will update the effective date at the top of this page. Continued use of the website following any change constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
License & Restrictions
Subject to your compliance with these terms, Fitizen grants you a limited, revocable, non-exclusive, non-transferable license to access and use fitizenjeans.com for personal, non-commercial purposes only.
✓ Permitted use
Browse our products and content
Create an account and manage your orders
Make purchases for personal use
Contact our customer support team
✗ Prohibited use
License, sell, rent, or commercially exploit the website or its content
Modify, reverse engineer, or create derivative works
Remove copyright, trademark, or proprietary notices
Use automated tools to scrape, crawl, or harvest data
Attempt to gain unauthorised access to any part of our systems
Intellectual property
All content on fitizenjeans.com is the property of Fitizen or its licensors.
This includes but is not limited to text, images, graphics, logos, icons, product descriptions, and software. Nothing on this website grants you any right or licence in that content beyond the limited personal use described above. Unauthorised use may violate copyright, trademark, and other applicable laws.
Violation of these restrictions may result in immediate termination of your access and may expose you to legal liability. We reserve the right to pursue all available remedies.
Definitions
The following terms are used throughout this document. Where the context requires, singular forms include the plural and vice versa.
User Responsibilities
By using our website and placing orders, you take on certain responsibilities to ensure the integrity and security of your account and the accuracy of your transactions.
Account & information
Provide accurate, current, and complete information at registration and checkout
Keep your account information up to date
Maintain the confidentiality of your password and account credentials
Notify us immediately of any unauthorised use of your account at info@fitizenjeans.com
Account security
You are solely responsible for all activity that occurs under your account, whether or not authorised by you. Fitizen cannot be held liable for any loss or damage arising from your failure to maintain the security of your account credentials.
Do not share your password with any third party. If you believe your account has been compromised, change your password immediately and contact us.
Your suggestions & feedback
Any feedback, ideas, suggestions, or other input you voluntarily submit to Fitizen becomes our sole property. We may use such input for any purpose without acknowledgment or compensation to you. This does not affect any personal data you submit, which is handled in accordance with our Privacy Policy.
Information We Collect
We collect certain information when you interact with our website in order to process your orders, communicate with you, and improve our service. We handle all data in accordance with our Privacy Policy.
When we collect data
When you create an account
When you place or manage an order
When you sign up for our newsletter
When you contact our customer support team
When you browse our website (non-personal analytics)
Types of data collected
Personal: Name, email address, shipping and billing address.
Payment: Processed securely via third-party payment providers. We do not store full card or payment details.
Non-personal: Browser type, IP address, pages visited, device type, and referring URLs.
Payment security
All payment transactions on fitizenjeans.com are processed by secure, PCI-compliant third-party payment providers. Fitizen does not store, transmit, or have access to your full payment card details at any point in the transaction process.
Returns & Refunds
We stand behind the quality of every Fitizen product. If you are not satisfied with your purchase, our returns and refunds process is designed to be fair, transparent, and compliant with applicable US consumer law.
Policy overview
Returns accepted within 30 days of confirmed delivery, or any longer period required by law
Items must be unused, in original condition, with all original packaging and accessories
Faulty, damaged, or incorrect items are covered in full at no cost to you
Items showing signs of use, modification, or missing original packaging may be refused
How to initiate a return
To request a return or raise a concern about your order, please contact us within 30 days of delivery at info@fitizenjeans.com with your order number and reason for return. Full details are set out in our Returns & Refunds Policy.
Statutory rights
Nothing in these Terms of Service limits any statutory right you hold as a consumer under applicable federal law or your state's consumer-protection law. Where any term of this document conflicts with your statutory rights, your statutory rights prevail.
Liability & Indemnification
Please read this section carefully as it sets out important limitations on Fitizen's liability and your obligations in the event of a claim arising from your use of our website.
Limitation of liability
Fitizen's liability is limited to the maximum extent permitted by applicable law.
To the fullest extent permitted by law, Fitizen, 2T E-Business LLC, its directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, our website, products, or services.
This limitation applies to
Errors or inaccuracies in website content; interruptions or outages; unauthorised access to your data; third-party content or conduct; and any other matter relating to the website.
Statutory rights preserved
Nothing here limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Fitizen, 2T E-Business LLC, and their respective affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of our website; (b) your violation of these Terms of Service; (c) your violation of any applicable law or the rights of any third party; or (d) any content you submit to the website.
Cookies, Links & Changes
This section covers our use of cookies, our policy on links to third-party websites, and how we handle updates to these Terms of Service.
Cookies
Fitizen uses cookies to enhance website functionality, remember your preferences, and gather anonymised analytics about how our site is used.
You may disable cookies in your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website, including the shopping cart and checkout process.
Third-party links
Our website may contain links to third-party websites for your convenience or reference. These links do not imply endorsement of the linked site or its content.
Fitizen is not responsible for the content, privacy practices, security, or accuracy of any third-party website. We encourage you to review the terms and privacy policy of any external site you visit.
Changes to these terms
We may update these Terms of Service periodically to reflect changes in our practices, applicable law, or for other operational, legal, or regulatory reasons. All changes will be posted on this page with a revised effective date. We encourage you to review these terms regularly. Your continued use of the website after any change constitutes your acceptance of the updated terms.
Your rights always apply
No amendment to these Terms of Service will remove or restrict any statutory right you hold as a consumer under applicable US law. Where any revised term conflicts with your statutory rights, your statutory rights prevail.
Questions about these terms?
Our team responds to all emails within 1–2 business days.
info@fitizenjeans.comThese Terms of Service apply to all users of fitizenjeans.com. Applicable federal rules and your state’s consumer-protection laws apply in addition to these terms. Nothing in these terms affects rights that cannot be waived under applicable law. Fitizen is operated by 2T E-Business LLC. We reserve the right to amend these terms at any time, without prejudice to your statutory rights. Effective 1 September 2026.