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Shipping, Duties & Taxes

Our products are shipped from our two warehouses located in the UK and China. Many countries charge duties on imports (including FITIZEN products). Please be aware that any duties or taxes your country of residence charges during transit are your responsibility.

Here is an estimation of the costs for duties and taxes based on the location. All values represented in this table serve as estimates only and should not be considered as guaranteed. Please check your countries policies on this as they are different for each state.

USA - Tariffs 2025 ⚠️

Important Notice for USA Customers – Updated Import Tariffs (May 2025)

Notice: As of May 2nd, 2025, the US government has implemented major changes to its import regulations, known as the Trump Tariffs. These changes now apply regardless of the order value or the country of dispatch. All products manufactured in China — including most Fitizen garments — are now subject to mandatory import duties and taxes when entering the USA. This is based on the country of origin, not the country the item ships from (e.g. UK).

Expectations: You will be required to pay customs duties, taxes, and processing fees upon your order entering the USA. We currently estimate these import charges to be approximately 110% of the order value, depending on customs assessments and processing carrier fees. For example, a $100 order may incur $110–$145 in additional fees, bringing the total cost to $210–$245. 

Your Responsibilities: Customs charges are mandatory for US imports from Fitizen. The customer is responsible for all customs, import, and regulatory fees. If these are not paid and the item is refused: The shipment may be disposed of by customs, in which case no refund will be issued. If the shipment is refused and subsequently returned to us, you will only receive 50% of the item value as a partial refund to cover expenses and charges Fitizen will receive for refusal of the delivery. Additionally, a handling and processing fee of $50 USD will be deducted from your refund. By placing an order, you accept these conditions and confirm that you understand the import responsibilities involved.

If you are unsure or have questions before placing an order, feel free to contact our support team: info@fitizenjeans.com they're happy to help.

AUSTRALIA

For goods with a value of AUD 1000 or less, there are generally no duties and taxes. For goods with a value over AUD 1000, you will need to fill out an Import Declaration, and pay duties and taxes.

Singapore

For goods with a value of SG$ 400 or less, there are generally no duties and taxes. For goods with a value over SG$ 400, you will need to fill out an Import Declaration, and pay duties and taxes.

Europe

You will be required to pay customs duties, taxes, and processing fees upon your order entering the EU. We have estimates for the expected charges below. These vary depending on customs assessments, region and processing carrier fees.

EXAMPLE ORDER VALUE €99 / $99

CountryGermanyFranceAustriaNetherlandsNorwaySpainIrelandUSACanada
Standard ShippingFreeFreeFreeFreeFreeFreeFreeFreeFree
Tax rate19%20%20%21%25%21%23%N/A5%
Taxes18.81€19.80€19.80€20.79€24.75€20.79€22.77€N/A4.95€
Duty RateN/AN/AN/AN/A11%N/AN/A145%18%
DutiesN/AN/AN/AN/A10.89€N/AN/A143.55$17.82€
Handling Fee*30€30€30€30€30€30€30€40$30€
TOTAL 48.81€49.80€49.80€50.79€65.64€50.79€52.77€282.55$52.77€

*Please note freight forwarders may charge this handling fee on top of government taxes to process your order.

EXAMPLE ORDER VALUE €200 / $200

CountryGermanyFranceAustriaNetherlandsNorwaySpainIrelandUSACanada
Standard ShippingFreeFreeFreeFreeFreeFreeFreeFreeFree
Tax rate19%20%20%21%25%21%23%N/A5%
Taxes38€40€40€42€50€42€46€N/A10€
Duty Rate12%12%12%12%11%12%12%145%18%
Duties24€24€24€24€22€24€24€290$36€
Handling Fee*30€30€30€30€30€30€30€40$30€
TOTAL 92€94€94€96€102€96€100€530$76€

*Please note freight forwarders may charge this handling fee on top of government taxes to process your order.

Still not sure? Our advisors can provide more detailed information on your specific order. Shoot us an email with any queries to: info@fitizenjeans.com